Step 1

Download this form, complete it and return it to us together with the product in question

Step 2

We immediately take appropriate steps to investigate and locate the problem and, if necessary, send you a service estimate that, in the case of a justified claim, is absolutely free of charge.

Step 3

As soon as we receive your answer, we either begin with repairs or consign the article to the scrapheap.

Step 4

You either receive your product by fastest possible return or we refund your money